Frequently Asked Questions
Find answers to common questions about phone number orders, payments, refunds, and security.
How long does a phone number lease last?
Each phone number order lasts for 20 minutes from the time of booking. During this window, you can request and receive multiple verification codes for the selected application.
What is the refund policy if I do not receive an SMS?
Our platform offers a Pay-On-Success guarantee. If no SMS arrives during the 20-minute lease window, your purchase is automatically refunded to your wallet balance.
What payment methods are supported?
We accept cryptocurrency payments via Cryptomus (Bitcoin, USDT, Ethereum, Tron, and other major cryptocurrencies).
Can I cancel a number early?
Yes, you can cancel an active number purchase after 2 minutes of allocation, provided no SMS code has been received. Cancelling refunds the lease fee to your wallet balance immediately.
Do you have an affiliate referral system?
Yes. When a referred user verifies an SMS code, you earn a 5% commission of the order price credited directly to your referral wallet. Commissions can be withdrawn once you meet the minimum balance criteria.